Authentication Failed

We were unable to connect your account.

This can happen for several reasons, but most issues are easy to resolve.

Common Causes

Permission Not Granted

The required permissions may not have been approved during the connection process.

Session Expired

Your login session may have timed out before completing authentication.

Network Interruption

A connection issue may have interrupted the authorization flow.

Provider Error

Your Git provider (GitHub, GitLab, etc.) may have temporarily declined the request.

How to Fix It

1

Try connecting again

Return to your dashboard and restart the connection process.

2

Confirm Permissions

Ensure you approve the requested access scopes.

3

Check Provider Status

Verify that your Git provider is operational.

4

Clear Browser Cache

If issues persist, try refreshing your browser or clearing cache.

Retry Connection

Still Having Trouble?

If the issue continues, contact support with:

  • - Your Git provider
  • - Time of connection attempt
  • - Screenshot of error message
  • - Browser/environment details
Support →

Enterprise Customer?

If authentication issues affect production workflows:

Enterprise Support →